Privacy Policy

At TripleLeaf-Tea.com we respect and protect your privacy. Our site is a safe environment for anyone who visits and purchases. We are committed to providing you the best possible online service and experience as well as the best products. The purpose of this policy statement is to fully share with you:

What information does TripleLeaf-Tea.com collect and how is it used?
  1. When you order from Triple Leaf Tea, we collect only the necessary information to process and delivery your order. We do not share this information with anyone for any reason. It is used solely for the completion of your order.

  2. When you sign up for services such as the Triple Leaf Tea Online Newsletter, you provide such personal information as:

    First and last name
    Email address
We use this information as follows:
  • To fulfill your order based on this information.
  • To provide you with information about your order (such as whether your order has been received, processed, or shipped).
  • Your phone number is used to contact you in the event that our customer service representatives cannot reach you by email or by mail.
  • We save the information about the products that you purchased to provide you with the best possible customer service and the most up-to-date information about your order.
  • We use your mailing address not only to ship your orders to you but also to tell you about special offers, available only to TripleLeaf-Tea.com customers, that we think will interest you. You can request to not receive these updates and offers by simply sending us an email to triple@tripleleaf-tea.com.
  • Credit card information is used to bill you for products you have ordered and to track sales.

With whom do we share information?

1. We do not share your information with any other organization. All you information is kept safe with Triple Leaf Tea.

2. Special Promotional Offers
From time to time TripleLeaf-Tea.com would like to share with you special promotional offers from other selected companies. These offers are there to provide valuable savings to you. You can also find savings on our site from our links to other online companies which carry our product as well.

You can choose to receive news of these special promotional opportunities in addition to updates on site features and new services, or you can choose not to get them. Simply follow the instructions that are given to you at the time, and we will update our records accordingly.

Choice/Opt-Out

This site gives users the option to remove their information from our database, and to not receive future communications.

http://www.TripleLeaf-Tea.com/unjoin.htm

Contacts

If you have any questions about this privacy statement, order information, or would like to speak to our customer service representatives, you can contact us via the information below or click here.

Our Mailing Address:
Triple Leaf Tea, Inc.
434 N. Canal Street, Unit 5
South San Francisco, CA 94080
U.S.A.

 

Hours: 8:30 AM - 5:00 PM PST
Toll-Free: 1-800-552-7448 (U.S. and Canada only)
Tel: 1-650-588-8258
Fax: 1-650-588-8406
Email: triple@tripleleaf-tea.com